Welcome to Beacon Home! We’re committed to providing high-quality products and a great experience for our customers. Please review our policies to understand our practices and terms.
We take pride in the quality and craftsmanship of our products. As such, we do not accept returns or exchanges unless there is a product quality issue.
Conditions for Returns:
• Returns are accepted only in the case of manufacturing defects or damage that occurred during shipment.
• To be eligible for a return, you must notify us within 7 days of receiving the product, providing proof of the issue (e.g., photos of damage).
• All items must be in their original condition, unused, and with any tags or packaging intact.
Return Process:
1. Contact us at beaconhomestore@gmail.com within 7 days of delivery, with details and photos of the issue.
2. Once your return is approved, we will provide you with instructions on how to proceed.
3. Please note that return shipping fees may apply if you’re located outside our primary shipping region.
Unfortunately, we cannot accept returns or exchanges for reasons unrelated to product quality (e.g., change of mind, incorrect size).